Does our client data pass through your tools?
The CanLII verification server handles only public citation lookups, meaning case IDs and citation queries. Confidential documents and client information don't route through it. Transcription runs in your firm's own Google Cloud environment, in the Canadian region.
Do you or the AI tools train on our data?
Setups are configured so vendor tools don't use your data for model training, using the no-training and retention controls each vendor provides. I walk your team through exactly what each tool does with your data before anyone uses it.
Which AI tools do you work with?
I don't have reseller deals with any vendor, so I recommend whatever fits your firm. So far, Claude has been the right choice for the legal teams I've worked with.
Do we need our own accounts and API keys?
Yes. Your firm holds every vendor relationship: the CanLII API key, the AI subscriptions, the cloud tenant. I set everything up inside accounts you own.
Are we locked in if we stop working with you?
No. Everything runs in your own accounts and infrastructure, so if we stop working together, you keep all of it. Documentation and handoff to your IT are part of the work.
Do you replace our IT support?
No. I work alongside your existing IT team or managed service provider.
What does an engagement look like?
I assess your workflows, set up the tools, train your team, and build custom pieces only where needed. Every engagement is scoped individually; I don't sell fixed packages.
Is AI safe for confidential legal work?
It depends on how it's set up. I go through data residency, retention settings, and access controls during setup rather than leaving vendor defaults in place. AI output is probabilistic: anything it produces should be reviewed by a licensed lawyer before you rely on it.
How much does it cost?
Engagements are scoped individually, so
get in touch and we'll discuss your firm's setup.